Privacy Policy

Effective Updated: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

MM Trade LLC ("Company," "we," "us," or "our") operates the BaseballZeus website and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our Service
  • Make a purchase or payment
  • Subscribe to our newsletters or communications
  • Participate in surveys or promotions

Types of personal information we may collect include:

  • Email Address: Required for account creation and communication
  • Phone Number: Collected for account verification and SMS notifications
  • Payment Information: Credit card details, billing address, and transaction history
  • Profile Information: Username, preferences, and account settings
  • Communication Data: Messages, feedback, and support requests

2.2 Information Automatically Collected

When you access our Service, we automatically collect certain information about your device and usage:

Technical Information:

  • IP address and geolocation data
  • Browser type and version
  • Operating system and device information
  • Screen resolution and device capabilities
  • Referring website and exit pages

Usage Information:

  • Pages visited and time spent on our Service
  • Features used and interactions with content
  • Search queries and preferences
  • Session duration and frequency of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. For more information about our use of cookies, please see our Cookie Notice.

3. How We Use Your Information

3.1 Primary Uses

We use the personal information we collect for the following purposes:

Service Provision:

  • Creating and managing your account
  • Processing payments and transactions
  • Providing customer support and assistance
  • Delivering requested services and features

Communication:

  • Sending account-related notifications
  • Providing updates about our Service
  • Responding to your inquiries and requests
  • Delivering marketing communications (with consent)

Service Improvement:

  • Analyzing usage patterns and user behavior
  • Developing new features and functionality
  • Improving user experience and interface design
  • Conducting research and analytics

Legal and Security:

  • Complying with legal obligations
  • Protecting against fraud and abuse
  • Enforcing our Terms of Service
  • Maintaining security and system integrity

3.2 Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given explicit consent for specific purposes
  • Contract Performance: To fulfill our obligations under our Terms of Service
  • Legitimate Interests: For business operations, security, and service improvement
  • Legal Compliance:: To comply with applicable laws and regulations

4. Third-Party Service Providers

4.1 Data Processing Partners

We work with trusted third-party service providers who process personal information on our behalf. These partners are contractually obligated to protect your information and use it only for the specified purposes.

Our third-party service providers include:

4.2 Cloudflare (Security and Performance)

4.3 Twilio (SMS Communications)

4.4 Google Analytics (Website Analytics)

  • Purpose: Website traffic analysis and user behavior tracking
  • Data Processed: IP addresses, browser information, and usage patterns
  • Privacy Policy: https://policies.google.com/privacy

4.5 Auth0 (Authentication Services)

  • Purpose: User authentication and identity management
  • Data Processed: Email addresses, login credentials, and authentication data
  • Privacy Policy: https://auth0.com/privacy

4.6 Stripe (Payment Processing)

  • Purpose: Payment processing and financial transaction services
  • Data Processed: Payment information, billing addresses, and transaction data
  • Privacy Policy: https://stripe.com/privacy

4.7 SportsRadar (Sports Data)

4.8 xAI (AI-Powered Content)

  • Purpose: AI-powered content generation and analysis
  • Data Processed: Usage patterns and content preferences
  • Privacy Policy: https://x.ai/privacy

4.9 Data Sharing Limitations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information with third-party service providers as necessary to operate our Service and as described in this Privacy Policy.

5. Data Protection and Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Technical Safeguards:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and hosting
  • Regular security audits and vulnerability assessments
  • Access controls and authentication systems

Organizational Safeguards:

  • Employee training on data protection
  • Confidentiality agreements with staff and contractors
  • Regular review of data processing activities
  • Incident response and breach notification procedures

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Retention Periods:

  • Account information: Retained while your account is active and for 3 years after closure
  • Payment data: Retained for 7 years for tax and accounting purposes
  • Communication records: Retained for 2 years for customer service purposes
  • Analytics data: Retained in aggregated, anonymized form indefinitely

6. Marketing Communications

6.1 Access and Portability

You have the right to:

  • Request access to the personal information we hold about you
  • Receive a copy of your personal information in a portable format
  • Request information about how your data is processed

6.2 Correction and Updates

You have the right to:

  • Correct inaccurate or incomplete personal information
  • Update your account information and preferences
  • Request that we update outdated information

6.3 Deletion and Erasure

You have the right to:

  • Request deletion of your personal information
  • Close your account and have your data removed
  • Object to certain types of data processing

6.4 Marketing Communications

You have the right to:

  • Opt out of marketing communications at any time
  • Unsubscribe from newsletters and promotional emails
  • Manage your communication preferences

6.5 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days and may require verification of your identity before processing your request.

7. Data Transfers

7.1 International Transfers

Some of our third-party service providers may be located outside of the United States. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

7.2 Safeguards

We implement appropriate safeguards for international data transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct

8. Children's Privacy

8.1 Age Restrictions

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8.2 Parental Rights

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers promptly.

9. California Privacy Rights

9.1 CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

9.2 No Sale of Personal Information

We do not sell personal information to third parties. We may share information with service providers as described in this Privacy Policy, but such sharing does not constitute a "sale" under the CCPA.

10. European Privacy Rights

10.1 GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

10.2 Legal Basis

We process your personal data based on legitimate interests, contract performance, legal compliance, or your explicit consent, as applicable under GDPR.

11. Changes to This Privacy Policy

11.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending email notifications for significant changes (where required by law)

11.2 Continued Use

Your continued use of our Service after the updated Privacy Policy is posted constitutes your acceptance of the revised terms.

12. Contact Information

12.1 Privacy Questions

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MM Trade LLC

Email: [email protected]

Mailing Address: PO Box 189, Vail, CO 81658

12.2 Data Protection Officer

For privacy-related inquiries, you may also contact our designated privacy contact at the email address above.

12.3 Response Time

We will respond to your privacy-related inquiries within 30 days of receipt. For urgent matters, please indicate the urgency in your request.

© 2025 MM Trade LLC. All rights reserved.